What to do when someone passes away

Our service and commitment starts when you first make contact we us. This can either by on the phone, or by visiting us personally at the funeral home. The aim of our service is to offer advice and guidance from this point up until the day of the funeral and afterwards.

Initial Contact

We fully appreciated that you initial contact we us could be very emotional, so listed below is the information we would request at this point.

  • Your name, and contact details including relationship to the person who has passed away.
  •  The name of the person who has passed away, when they passed, and where at. If the person has passed away at a private residency, or care home we would arrange to convey the deceased to our private chapel of rest at a convenient time.

After this initial contact our aim is to provide you with our experience and personal involvement in all aspects of arranging the funeral